Basket
Items 0
 
Register Sign In
Frequently asked questions
Anything else you might want to know:



How do I Manage my Shop? 

We give you a secure account so you can manage your Shop directly.  You can set your story, your photo, your logo, create and edit products, upload product images, set prices, descriptions, ingredients, recipes, track orders, contact customers, view sales reports and more!
   

How does Shipping Work? 

You send Orders using your preferred courier or mail delivery company.  Most products are offered as Super Saver Postal delivery, and customers can pay to upgrade is they want a faster Courier delivery. 
- Supersaver Delivery is postal delivery within 3-5 working days.
- Expedited (2 business days) is courier delivery within 2 working days.
- Expedited (1 business day)  is overnight courier delivery.

Can I Print a Shipping Label?

Yes.  We provide a printable Shipping Label for each Order.

 
How do I Package my Products? 
 

It is your responsibility to ensure products are suitable protected so they arrive in perfect condition. 
You should use suitable packaging and padding materials to ensure safe transit.

Who Pays for Shipping?

Customers pay for shipping when they place their order*.  You arrange delivery to your customer using your preferred postal or courier service.  We deposit shipping fees to your bank account with your usual monthly payment. 
(* Excludes Free Delivery offers.)


How do Free Delivery Offers work?

With Free Delivery, you offer to Customers to get Free Delivery when they place a minimum order value.  Free Delivery applies to the lowest cost shipping method set for your produce (usually this is Super Saver Postal delivery). 
If a customer upgrades to a faster Courier Delivery, we collect an additional fee from the Customer deposit this to your bank account with your usual monthly payment.

How do I Ship Perishable Foods? 

If your foods are very perishable (cheese, fresh meat, etc) you will need to use an additional insulated inner box and a cooling pack to maintain a lower temperature.  Perishable foods should always travel by overnight courier. 

Can I Link my Website to my shop on FoodAdo? 

Yes.  You can do so
here.

 
Sign Up Free   

Newsletter

Join our mailing list to be the first to hear about special offers, events and new products!

Taken our Survey yet?

FoodAdo loves you. And we LOVE your feedback too! Please allow us a few moments of your time to help us improve and better fulfill your needs.

Meet our Producers

Meet our wonderful Producers! If you have a favourite small Producer you'd like to see on FoodAdo, please email us at hungry@FoodAdo.com

Sell with Us

FoodAdo is the easiest way to start selling direct to consumers on the internet. We support small food businesses making great tasting foods. Apply today - its easy to get started.

All Shops  

Copyright © 2009 FoodAdo Limited. All rights reserved